Privacy Policy

No mobile data will be shared with third parties/affiliates for marketing/promotional purposes at any time.

Last Updated: January 2025

PLU Piercing Artistry (“PLU,” “we,” “our,” or “us”) is committed to protecting your privacy and providing a safe, transparent, and respectful experience both online and in our studio. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book appointments, receive services, sign up for communications, or interact with us through any platform.

By using our website, booking services, or providing your information, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect information directly from you when you:

• Book an appointment through our online scheduling system

• Complete an intake or consent form

• Purchase jewelry or services

• Subscribe to SMS notifications

• Contact us through the website, email, or social media

• Attend a piercing appointment or event

Information you may provide includes:

Personal Information

• Name

• Phone number

• Email address

• Birthdate (for consent/age verification)

• Billing address (for online purchases)

• Emergency contact information (if required for piercing services)

Service-Related Information

• Appointment details and booking history

• Piercing preferences

• Ear anatomy photos or reference images you voluntarily provide

• Signed waivers and consent forms

• Aftercare-related notes

Payment Information

We do not store full card numbers. Payments are processed securely through third-party providers (e.g., Stripe, Square, Acuity).

Automatically Collected Information

Our website may collect limited technical data such as:

• IP address

• Browser type

• Device type

• Pages visited

• Cookies and similar tracking technologies

This information helps us improve site performance and user experience.

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2. How We Use Your Information

We use your information to:

• Schedule, confirm, and manage appointments

• Send service reminders, follow-ups, and aftercare instructions

• Communicate studio updates, policies, and important client alerts

• Respond to inquiries and customer service requests

• Process payments securely

• Maintain legal compliance for body piercing services

• Improve website performance and client experience

• Send optional marketing updates only to clients who explicitly opt in

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3. SMS Communications

By providing your phone number, you may receive text messages related to:

• Appointment confirmations and reminders

• Rescheduling or cancellation notices

• Aftercare instructions and follow-ups

• Studio updates such as closures, schedule changes, or event information

Message frequency varies based on your activity with us.

You may opt out at any time by replying STOP.

We do not share, sell, lease, or rent mobile numbers or SMS opt-in information to any third parties.

We do not send age-restricted or prohibited SMS content.

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4. How We Protect Your Information

We take privacy and security seriously. We use industry-standard administrative, technical, and physical safeguards to protect your information, including:

• Secure, encrypted booking and payment systems

• Limited access to client personal data

• Password-protected studio software

• Secure cloud storage for consents and waivers

• Regular security updates and backups

No method of transmission is 100% secure, but we strive to protect your information to the highest reasonable standard.

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5. Sharing of Information

We do not sell or share personal information with third parties for marketing purposes.

We may share your information only with:

• Trusted service providers (e.g., scheduling software, payment processors)

• Legal or regulatory bodies when required by law

• Emergency services in rare cases involving health or safety

All third-party providers are required to protect your information and use it only for the intended purpose.

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6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to measure performance, improve functionality, and offer a smoother user experience. You may disable cookies in your browser settings if preferred.

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7. Your Rights

Depending on your location, you may have the right to:

• Request access to the information we hold about you

• Update or correct your personal information

• Request deletion of your data (where legally permitted)

• Opt out of SMS or email communications

• Withdraw consent for marketing at any time

To make a request, email us at: hello@plupiercing.com

(Change the email if needed.)

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8. Children’s Privacy

PLU Piercing Artistry requires parental consent for minors receiving services in accordance with Arizona state law.

We do not knowingly collect information from children under 18 without verified parental consent.

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9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated “Last Updated” date. Continued use of our services means you accept the updated policy.

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10. Contact Us

If you have questions, concerns, or privacy requests, please contact:

PLU Piercing Artistry

Phoenix, Arizona

Email: hello@plupiercing.com (replace if needed)

Website: www.plupiercing.com